Key Account Manager - Bone Health -Sacramento

Amgen • Sacramento, CA

1d • $159,488 - $215,778

About The Position

The Key Account Manager – Bone Health is responsible for assessing and diagnosing the business environment in assigned accounts for Amgen products, then planning and executing actions to support account success. The role works through internal matrix teams and with external customers to build relationships across complex partner organizations and support sales performance and brand strategies. The position reports to the Key Account Director and covers Sacramento, Oakland, and Reno. Amgen notes that ideally the candidate resides in the territory, has established relationships with key accounts and customers, and has experience promoting Amgen products to target accounts.

Requirements

• Doctorate degree and 2 years of sales experience and/or related account management experience; or a master’s degree and 4 years of such experience; or a bachelor’s degree and 6 years of such experience.
• Demonstrated leadership through influence, impact, and leading without authority.
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Solution-oriented approach to challenges; takes initiative, brings energy and enthusiasm, and works effectively in teams.
• Broad range of computer skills.

Nice To Haves

• At least 3 years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• An advanced degree such as an MPH, MBA, or PharmD.
• At least 7 years of healthcare sales and/or marketing experience, or related experience with buying processes and decision-making.
• Clinic, hospital, access environment, competitor, or specialty experience.
• District management, reimbursement, or managed care experience.
• Understanding of the current marketplace and its trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Knowledge of CMS policies and processes.
• Documented ability to work with a sales force to resolve payor-related issues.
• Clear understanding of the buy-and-bill process.
• Ability to think strategically and develop, execute, and monitor strategic business plans.
• Demonstrated ability to engage, influence, and lead cross-functional teams.
• Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.

Responsibilities

• Develop and execute compliant market strategies to reach difficult-to-access healthcare providers and accounts.
• Serve as Amgen’s Bone Health contracting point.
• Lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio.
• Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner closely with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insights and recommendations to Pricing, Brand, and GPO teams.
• Help shape the environment, including exploring alternate sites of care, injection sites, and value-based partnerships.
• Identify key staff and departments that influence product-utilization decisions and cultivate relationships with decision makers.
• Identify and procure company resources to achieve account objectives.
• Analyze and interpret clinic economics, financial performance, and data from varying sources.
• Navigate clinic reimbursement and public payor or agency activities, including Local Coverage Determination processes.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level