Server at The Preston

Sonesta Hotels • St. Louis, MO

1d

About The Position

As a Food Server at The Preston, you’ll help create memorable dining experiences by delivering attentive hospitality, personalized service, and outstanding food and beverage service across restaurants, lounges, banquets, or other dining outlets. The role suits someone who enjoys interacting with people and working in a fast-paced hospitality environment. You’ll contribute to Sonesta’s People People culture through menu recommendations, seamless service, and genuine conversation.

The position includes taking and delivering orders, processing transactions, responding to guest needs, maintaining clean and organized dining areas, and supporting opening, closing, and banquet operations. You’ll work closely with culinary, bar, food-running, banquet, and food and beverage teams while following food safety, sanitation, alcohol-service, and hotel operating policies. Flexible availability is needed for mornings, evenings, weekends, holidays, and event support as needed.

Requirements

• Strong communication, interpersonal, and guest-service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Strong attention to detail, presentation, cleanliness, and guest-satisfaction standards.
• Ability to work collaboratively as part of a high-energy hospitality team.
• Flexible availability, including mornings, evenings, weekends, holidays, and event support as needed.
• Passion for hospitality, guest engagement, teamwork, and creating memorable dining experiences.

Nice To Haves

• Previous restaurant, hotel, banquet, hospitality, food-service, or customer-service experience.
• Knowledge of food and beverage service, dining etiquette, POS systems, and responsible alcohol-service practices.
• Food Handler Certification, TIPS Certification, or alcohol-service certification where applicable.

Responsibilities

• Provide friendly, attentive, and professional food and beverage service across restaurant, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions and payments, and operate POS systems accurately and efficiently.
• Monitor guest satisfaction and respond promptly and professionally to requests or concerns.
• Maintain cleanliness and organization in dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol-service guidelines, and hotel operational policies.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta’s People People culture.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed