AM Server at The Hive

AccorHotel•Bentonville, AR

About The Position

The AM Restaurant Server is an engaging and enthusiastic ambassador for The Hive restaurant. The server anticipates guests’ appetites through verbal and non-verbal cues, makes recommendations, and sells menu items. The role requires accurate, efficient service and prioritizing tasks to exceed guest expectations. The server reports to the Restaurant Managers and Food & Beverage Director.

Requirements

  • High school diploma or equivalent education.
  • Ability to work flexible hours, including nights and weekends.
  • Responsible, dependable, and punctual.
  • Basic math skills.
  • Strong communication skills; ability to speak, read, and understand English.
  • Clean and professional appearance.
  • Enthusiasm for all things 21c.
  • Familiarity with and ability to use POS systems.
  • Must pass a background check.
  • Ability to carry a full service tray comfortably.
  • Ability to stand and walk for long periods of time.
  • Ability to lift at least 50 pounds.

Nice To Haves

  • Experience in an upscale dining environment.

Responsibilities

  • Report to work on time and ready for the scheduled shift.
  • Follow all steps of service.
  • Know the descriptions and ingredients of all menu items.
  • Sell menu items with the goal of increasing overall sales.
  • Serve beverages and food in a cheerful and efficient manner.
  • Ensure the service station is properly stocked.
  • Complete all posted side work.
  • Maintain a positive, friendly attitude with coworkers and guests.
  • Provide a prompt, accurate report of all income received during the shift.
  • Maintain a clean, orderly appearance of the restaurant service area.
  • Assist with and execute tasks assigned by a supervisor.
  • Follow proper sanitation guidelines.
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