Field's at the Wilderness Server

Wilderness Resort•Wisconsin Dells, WI
•Onsite

About The Position

The Field's at the Wilderness Server takes guest food and beverage orders and enters them into a computer for transmittal to kitchen staff. This is a part- or full-time position requiring night and weekend availability. Wilderness Resort describes itself as a family-owned resort focused on guest satisfaction and providing employees with a fun, safe, and memorable experience.

Requirements

  • Hardworking, dependable, enthusiastic, and customer-service-driven.

Responsibilities

  • Greet guests and introduce yourself.
  • Present menus, answer questions about menu and buffet items, and make recommendations upon request.
  • Inform customers of daily specials.
  • Check guests’ identification to ensure they meet minimum age requirements for consuming alcoholic beverages.
  • Take food and beverage orders and write them on order slips, memorize them, or enter them into computers for kitchen staff.
  • Serve food and beverages and prepare or serve specialty dishes at tables as required.
  • Perform side work and prepare areas for the next shift.
  • Check with guests to ensure they are enjoying their meals and address any problems.
  • Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
  • Prepare itemized checks, total costs, and collect guest payments.
  • Advise a manager of potential concerns or issues related to excessive drinking to help limit problems and liability.
  • Perform busser duties as needed.
  • Maintain a clean, well-stocked, and presentable work environment.

Benefits

  • Employees have access to benefits and resort amenity usage; specific benefits are not listed.
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