Server The Residence at Brookside

LCB Senior Living•Avon, CT
•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Brookside in Avon, Connecticut. This role provides customer service in a restaurant-style dining environment for residents and guests, supports daily dining operations and special events, and works with the culinary team to promote resident satisfaction. The position is listed as part-time and per diem. The hourly wage range is $17.25–$18.50, based on years of experience. The role requires the ability to respond calmly to emergencies, communicate in English orally and in writing, manage multiple tasks, and provide excellent customer service. Education requirement: less than a high school education. Physical tasks include handling equipment, carrying objects, moving carts, walking, sitting, standing, and bending or reaching as needed. LCB is an Equal Opportunity Employer and provides employment opportunities without regard to protected characteristics.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organization and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus and dedication to providing excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Less than a high school education.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift and carry objects; the posting states a minimum of fifteen (25) lbs.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Assist with preparation and execution of dining enhancement programs.
  • Follow Quality Enhancement standards and standard food safety practices.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
  • Communicate residents’ likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the pre-meal stand-up meeting for dining and kitchen staff.

Benefits

  • Part-time associates working 24–29 hours: paid time off and holiday pay.
  • Possibility of tuition reimbursement.
  • Rewarding role working with seniors.
  • Full-time associates: health, vision, and dental benefits, 401(k), paid time off, and holiday pay, starting from Day One.
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