AM Server
About The Position
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. The role includes taking and serving orders, clearing tables, maintaining station set-ups and cleanliness, and completing opening, side, closing, daily, and weekly duties to departmental standards. The AM Server is expected to know the menu, wine list, ingredients, preparation methods, garnishes, sequence of service, and Hotel Bennett service standards, and to guide guests with helpful recommendations. The position also involves following cashiering and point-of-sale procedures, collaborating with culinary staff and server assistants, attending meetings, operating outlet equipment, protecting hotel assets, responding pleasantly to guest inquiries, and following health and safety procedures. The manager may assign additional supportive duties based on hotel needs.
Requirements
- Must be at least 18 years old.
- High school diploma or GED required.
- At least 6 months of experience as a server in a full-service establishment.
- Must meet the minimum age to serve alcohol.
- Complete the South Carolina state-approved ServSafe Alcohol Online Course and Exam within 30 days of hire.
- Obtain a valid South Carolina ABL Server License within 30 days of hire.
- Able to stand and maintain well-paced mobility for at least 8 hours.
- Able to work in limited spaces and maneuver between simultaneous functions.
- Able to bend, stoop, squat, stretch, and perform cleaning tasks.
- Able to regularly lift trays or food items weighing up to 30 pounds.
- Able to push and pull carts and equipment weighing up to 250 pounds.
- Able to perform tasks requiring grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, visual acuity, and manual dexterity.
- Able to work effectively in a stressful environment, communicate with others, deal effectively with customers, accept constructive criticism, change activities frequently, and cope with interruptions.
Nice To Haves
- Food safety certification preferred.
Responsibilities
- Take and serve food and beverage orders using suggestive-selling techniques.
- Clear tables during service.
- Ensure station and table set-ups are complete and perform side duties assigned by the Outlet Supervisor or Manager.
- Follow the sequence of service, food and beverage core values, and Hotel Bennett service standards.
- Maintain complete knowledge of the menu and wine list, including ingredients, preparation methods, and garnishes, and make guest recommendations.
- Follow cashiering, payment-handling, point-of-sale, and Cash Handling Policy procedures.
- Work effectively with culinary staff, server assistants, and other Service Professionals.
- Keep work areas and stations clean and tidy.
- Perform opening, side, closing, daily, and weekly duties according to the Departmental Training Manual.
- Attend pre-shift, weekly, and monthly meetings to stay informed about events, promotions, and hotel news.
- Operate outlet equipment and protect outlet and hotel assets.
- Assist internal and external guests with inquiries and requests in a pleasant and helpful manner.
- Participate in and follow Hotel Bennett health and safety policies and procedures.
- Perform additional supportive functions as assigned by the manager based on hotel requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
