Server 2

Invited • Palm City, FL

3d

About The Position

Server 2 serves as the lead in delivering exceptional food and beverage service to members and guests, ensuring Invited’s service standards are consistently upheld. In addition to providing the three steps of service—warm welcomes, magic moments, and fond farewells—this role oversees the coordination and execution of service operations. Server 2 leads and supports the Server 1 team, ensuring smooth collaboration and optimal dining experiences. The role helps maintain member satisfaction and retention and drives service excellence throughout the dining area.

The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. The role involves meeting Invited’s food and beverage service standards, guiding Server 1 team members, coordinating service and work assignments, maintaining workstations, assisting with service recovery, and supporting club operations. Employees are expected to follow company and safety procedures, attend briefings, maintain a professional appearance, and take on additional duties as assigned.

The work requires extended periods of standing and walking, working in varying temperatures and environments, and performing physical tasks such as climbing, bending, reaching, and lifting. Primary tools include trays, a POS system, a bottle opener, and a wine tool. Additional hours, including weekends and/or holidays, are required to meet the position’s deadlines.

Requirements

• Ability to communicate clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Ability to talk and hear effectively and maintain sufficient visual acuity.
• Availability to work additional hours, including weekends and/or holidays, as required by the position.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in food and beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Maintain high service standards as outlined in Invited F&B service training programs.
• Oversee food and beverage service, ensuring members and guests are served promptly and attentively, and manage complex service issues or last-minute changes.
• Maintain comprehensive knowledge of the à la carte menu and daily specials, and guide Server 1 team members in providing service.
• Serve as the primary point of contact for Server 1 staff and provide guidance and support.
• Collaborate with management to assign duties and ensure tasks are completed efficiently and on time.
• Assist fellow employees and lead by example to support communication and seamless service.
• Organize and maintain clean, well-stocked workstations and ensure side work meets club standards.
• Support management in addressing member and guest complaints, resolving issues promptly, and practicing service recovery.
• Assist with additional duties assigned by the F&B Director or other leadership.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Pursue personal and professional growth and maintain any required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.
• Assist others and take on additional tasks as assigned by management.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed