Server 2

Invited • Centreville, VA

8d

About The Position

Server 2 serves as a lead in delivering exceptional food and beverage service to members and guests while consistently upholding Invited’s service standards. The role delivers the three steps of service—warm welcomes, magic moments, and fond farewells—and oversees coordination and execution of service operations. Server 2 leads and supports Server 1 team members to foster collaboration and provide excellent dining experiences, contributing to member satisfaction, retention, and service excellence throughout the dining area.

The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Employees are expected to assist others and take on additional tasks as assigned, follow company and club policies and safety practices, maintain professionalism and a neat uniform, pursue personal and professional growth, attend daily briefings, and help resolve operational challenges with available resources.

Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Availability to work the schedule outlined weekly; additional hours, including weekends and holidays, are required as needed to meet position deadlines.

Nice To Haves

• High school diploma or equivalent.
• Previous food and beverage service experience.
• Current Food Handler and Alcohol Server certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills and the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high service standards in accordance with Invited F&B service training programs.
• Oversee food and beverage service, ensuring members and guests are served promptly and attentively, and manage complex service issues or last-minute changes.
• Maintain comprehensive knowledge of the à la carte menu and daily specials, and guide Server 1 team members in delivering exceptional service.
• Act as the primary point of contact for Server 1 staff, providing guidance and support.
• Collaborate with management to assign duties and ensure tasks are completed efficiently and on time.
• Assist fellow employees, lead by example, and support clear communication and seamless service across the team.
• Organize and maintain clean, well-stocked workstations and ensure side work meets club standards.
• Support management in addressing member and guest complaints, providing service recovery and resolving issues promptly.
• Perform additional duties as assigned by the F&B Director or other leadership.
• Follow company, club, and department policies, procedures, instructions, and safe working practices; encourage others to follow safety guidelines.
• Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.
• Assist others and take on additional tasks as assigned by management.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed