Server 2

Invited•Montgomery, TX

About The Position

Server 2 leads food and beverage service for members and guests, ensuring Invited’s service standards are consistently met. The role delivers warm welcomes, memorable service, and fond farewells while coordinating dining-area operations and supporting Server 1 team members. It contributes to member satisfaction and retention by promoting service excellence and addressing service needs promptly. The Server 2 maintains strong knowledge of the à la carte menu and daily specials, organizes clean and well-stocked workstations, and supports management with task assignments and service recovery. The position also follows club policies and safety practices, participates in briefings, maintains a professional appearance, and takes on additional duties as assigned. The role reports to the F&B Director, Banquet Manager, or Restaurant Manager. Work schedules are based on weekly attendance requirements, with additional hours required as needed, including weekends and holidays.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective talking and hearing ability, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous experience in food and beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Maintain service standards outlined in Invited’s F&B service training programs.
Oversee food and beverage service, ensuring prompt and attentive service and managing complex service issues or last-minute changes.
Maintain comprehensive knowledge of the à la carte menu and daily specials, and guide Server 1 team members.
Serve as the primary point of contact for Server 1 staff, providing guidance and support.
Collaborate with management to assign duties and ensure timely, efficient completion of tasks.
Assist fellow employees, lead by example, and promote smooth communication and service across the team.
Organize and maintain clean, well-stocked workstations and ensure side work is completed to club standards.
Support management in addressing member and guest complaints and resolving issues promptly through service recovery.
Perform additional duties as assigned by the F&B Director or other leadership.
Assist others as needed and take on additional tasks assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources and collaborate with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.