Server at Hotel Effie's Ovide

Sandestin Investments LLC•Miramar Beach, FL

About The Position

As a Server at Hotel Effie, Autograph Collection, you will provide exceptional service in an upscale dining environment. You will create memorable dining experiences through detailed menu knowledge, courteous service, and close attention to guests’ needs. The role involves working with kitchen staff, bartenders, and fellow servers to support smooth restaurant service.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations with grace and professionalism.
  • Strong customer-service orientation and attention to detail.
  • Availability to work nights, weekends, and holidays as required.
  • Ability to stand and walk for extended periods, often up to eight hours or more.
  • Ability to lift and carry trays, glassware, and dishes weighing up to 25 pounds.
  • Manual dexterity to set tables, carry plates, and perform other service-related tasks.
  • Physical stamina for repetitive bending, reaching, and lifting throughout a shift.
  • Ability to move efficiently in a fast-paced environment.
  • Ability to see and read orders, distinguish different types of food, and hear guests’ orders clearly.

Nice To Haves

  • Previous fine dining or upscale restaurant experience.
  • Strong knowledge of food and beverage, including wine and cocktail pairings.

Responsibilities

  • Provide personalized, attentive service and ensure a fine dining experience that exceeds guest expectations.
  • Maintain detailed knowledge of menu ingredients, preparation methods, and wine pairings to guide guests.
  • Accurately take and process food and drink orders, providing prompt and efficient service.
  • Set up and maintain dining areas and table settings before, during, and after service.
  • Collaborate with kitchen staff, bartenders, and fellow servers to ensure smooth service.
  • Address guest complaints or concerns professionally and escalate them to management when necessary.
  • Suggest additional menu items and wine pairings to enhance the guest experience.
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