Server-$4.69+tips (Supper at Hotel Emma) (Seasonal)
About The Position
The Server at Supper at Hotel Emma takes food and beverage orders and courteously and efficiently serves alcoholic and non-alcoholic beverages and food to guest tables according to hotel specifications. The role includes collecting payments, helping maintain the restaurant area and equipment, and upholding luxury service standards. A current TABC certification and a flexible schedule are required. The Server maintains detailed knowledge of menu items, wines, glassware, drink garnishes, hotel services, and local attractions. The role also involves setting up and maintaining mise en place, using the Micros system, coordinating service, and following liquor, payment, cash-handling, and finance procedures. The position requires physical effort and frequent movement while transporting food and beverages and serving guests.
Requirements
- High school diploma or equivalent.
- At least two years of previous experience in a luxury or ultra-luxury environment.
- Food Handler qualification.
- Current TABC certification.
- Flexible schedule.
- Ability to perform the job with attention to detail, speed, and accuracy; prioritize, organize, and follow up; think clearly; remain calm and resolve problems using good judgment; and work with minimal supervision.
- Ability to focus on details and maintain concentration while serving guests.
- Ability to access and input information into the Micros system.
- Ability to exert physical effort transporting food and beverages and endure frequent physical movement throughout work areas.
Responsibilities
- Take food and beverage orders and serve food and alcoholic and non-alcoholic beverages to guest tables according to hotel specifications.
- Collect payments and settle checks opened under the employee’s ID, following cash-handling and payment procedures.
- Assist with maintenance of the restaurant area and equipment.
- Maintain luxury service standards and respond to guest service needs.
- Set up and maintain proper mise en place and notify a supervisor of shortages.
- Maintain knowledge of wines, menu items, preparation methods, ingredients, sauces, preparation times, garnishes, presentation, prices, glassware, and drink garnishes.
- Use the Micros system to access and input information.
- Maintain good coordination and timing while serving orders promptly.
- Follow TABC guidelines, liquor regulations, payment and credit policies, cash-handling procedures, and finance regulations for voids, allowances, and entertainment.
- Maintain confidentiality of guest information and pertinent hotel data.
- Be familiar with hotel services, features, and local attractions and activities to answer guest inquiries accurately.
- Follow hotel grooming guidelines and maintain a professional personal appearance.
- Work collaboratively with coworkers, follow directions, and work with minimal supervision.
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What This Job Offers
Education Level
High school or GED
