Server - Beer and Wine

Cinemark•Tracy, CA

9d•$18 - $20

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. The role includes greeting Guests, making menu suggestions, maintaining strong menu knowledge, and providing quick, timely counter service. Servers connect Guests with the kitchen team and may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. This job description is a general guideline of duties and responsibilities, not a legally binding contract. Cinemark may amend, change, or terminate it. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Cinemark theatres are smoke-free workplaces, including for vapor, electronic, conventional, and cigar smoking. Cinemark is an Equal Opportunity Employer.

Requirements

Proof of age; associates serving, pouring, or mixing alcoholic beverages must be 18 years old, and in some states 21.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Complete a Safe Alcohol Service training program if working with alcohol.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash handling and basic math skills.
Interpersonal skills to communicate verbally and in writing with people of all ages, genders, and personalities.
Ability to effectively and regularly converse in and comprehend English.
Ability to work in a team environment and independently.
Ability to take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 lbs.
Frequently stand, walk, and reach around the theater; able to stand for extended periods.
Ability to work in noise levels that may be moderate to high at times.

Responsibilities

Greet Guests with a smile in a timely and professional manner.
Maintain full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience.
Accurately record food and beverage orders from Guests in a timely manner.
Handle all transactions on the assigned register, including maintaining the proper cash balance, distributing correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 years old for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques consistently.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas consistently.
Properly use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
May cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require.