Server - Beer and Wine

Cinemark•Tracy, CA

11d•$18 - $20

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, apply strong menu knowledge, and provide quick, timely counter service while acting as a link between Guests and kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. Cinemark theatres are designated smoke-free workplaces, including vapor, electronic, conventional cigarettes, and cigars. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer. This job description is a general guideline and is not a legally binding contract; Cinemark reserves the right to amend, change, or terminate it.

Requirements

Proof of age; Associates serving, pouring, or mixing alcoholic beverages must be 18 or, in some states, 21.
Complete basic food-handling training and obtain local or state-required certifications, health cards, or food-handler permits where required.
Complete a Safe Alcohol Service training program when working with alcohol.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash-handling and basic math skills.
Verbal and written communication skills to interact with people of varied ages, genders, and personalities.
Ability to converse in and comprehend English effectively and regularly.
Ability to work independently and as part of a team.
Ability to take and follow direction.
Ability to respond with a sense of urgency.

Responsibilities

Greet Guests promptly and professionally with a smile.
Maintain knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the correct cash balance, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques consistently.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use Personal Protective Equipment properly when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
Cross-train or work in other theatre roles as staffing needs require.