Server - Beer and Wine

Cinemark•Boardman, OH

6d•$12 - $13

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. The role involves greeting Guests, making menu suggestions, maintaining strong knowledge of menu and bar items, and providing timely counter service. Servers serve as a link between Guests and kitchen staff and may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher based on staffing needs. The position requires regular and consistent attendance, a friendly and energetic approach to Guest service, and the ability to work flexible hours, including evenings, weekends, and holidays. The work involves frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching around the theater, as well as standing for extended periods. Noise levels may be moderate to high. Cinemark theatres are smoke-free workplaces, including vapor and electronic cigarettes.

Requirements

Provide proof of age; associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states at least 21.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift and provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction and respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theater; and stand for extended periods.

Responsibilities

Greet Guests promptly and professionally.
Maintain knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the proper cash balance, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 years old for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize employee and Guest high-contact areas.
Use Personal Protective Equipment for position-specific tasks.
Adapt to the frequency and scope of cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.