Server - Beer and Wine

Cinemark•Chico, CA

3d•$17 - $20

About The Position

As a Server - Beer and Wine, you guide Guests in ordering food and beverages to enhance their movie-going experience. The role includes greeting Guests, making menu suggestions, maintaining strong menu knowledge, and providing quick, timely counter service. You serve as a link between Guests and the kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher based on staffing needs. Cinemark describes this position as part of a career with opportunities for growth and offers benefits that vary by career category. All Cinemark theatres are smoke-free workplaces. The employer is an Equal Opportunity Employer, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Proof of age; associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states at least 21.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete a Safe Alcohol Service training program when working with alcohol.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash-handling skills and basic math skills.
Interpersonal skills and ability to communicate verbally and in writing with people of all ages, genders, and personalities.
Ability to regularly and effectively converse in and comprehend English.
Ability to work both in a team environment and independently.
Ability to take and follow direction.
Ability to respond with a sense of urgency.
Frequent bending, kneeling, and lifting up to 50 pounds.
Frequent standing, walking, and reaching around the theater; ability to stand for extended periods.

Responsibilities

Greet Guests promptly and professionally.
Maintain full knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage all transactions on the assigned register, including maintaining proper cash balance, distributing correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques consistently.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize employee and Guest high-contact areas.
Use Personal Protective Equipment as required for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
May cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require.