Server - Beer and Wine

Cinemark•Boardman, OH

7d•$12 - $13•Onsite

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, maintain strong menu knowledge, and provide quick, timely counter service while serving as a link between Guests and kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. This role requires regular and consistent attendance, a friendly and energetic attitude, and the ability to provide excellent Guest service. Work hours are flexible and include evenings, weekends, and holidays. Cinemark theatres are smoke-free workplaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be 18 years old, or 21 in some states.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Bend, kneel, and lift up to 50 lbs. frequently; stand, walk, and reach around the theater frequently; and stand for extended periods.

Responsibilities

Greet Guests in a timely and professional manner.
Maintain knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the cash balance, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm that Guests are at least 21 years old for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use Personal Protective Equipment for position-specific tasks.
Adapt to required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
Cross-train and work in other theatre roles as staffing needs require.