Server - BRU Burger, Noblesville

CRG Dining•Noblesville, IN

3d•Onsite

About The Position

As a Server at BRU Burger, you help create a positive dining experience by providing attentive customer service, accurately taking and entering orders, and serving food and beverages promptly. You help maintain a clean and organized dining area, work closely with restaurant team members, promote menu items, and follow food safety, alcohol service, and transaction-handling policies. Previous serving experience is preferred but not required; training will be provided. The role is classified as non-exempt and eligible for overtime compensation in accordance with applicable regulations. CRG offers competitive compensation, including tips, and opportunities for advancement within its restaurants. The company states its commitment to diversity, fairness, and equal opportunity, and says it does not discriminate on the listed protected grounds.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail.
Ability to work in a fast-paced, high-pressure environment.
Team-oriented attitude and a positive demeanor.
Ability to stand and walk for extended periods.
Ability to lift trays of food and beverages, carry trays, and bend, stoop, and reach as necessary.
Flexibility to work evenings, weekends, and holidays.

Nice To Haves

Previous serving experience; training will be provided if needed.
Knowledge of food and beverage offerings.

Responsibilities

Greet guests warmly and help them feel welcome.
Help guests choose from the menu and provide information about food and beverage offerings.
Provide prompt and courteous service and respond professionally to guest inquiries, concerns, and special requests.
Accurately take food and beverage orders, enter them into the restaurant POS system, and check them before submitting them to the kitchen.
Coordinate special requests and dietary restrictions with kitchen staff.
Serve food and beverages promptly according to presentation standards, and ensure meals include the correct condiments and accompaniments.
Monitor guest needs, refill drinks, clear plates, and provide requested items.
Set up and clean tables before and after guest use; keep the dining area clean, maintained, and stocked.
Assist with general restaurant cleaning, including dishwashing, as needed.
Collaborate with kitchen staff, bartenders, and other servers, and communicate guest feedback and special requests to appropriate team members.
Promote daily specials, desserts, and beverages, and suggest additional items or upgrades.
Follow health and safety guidelines and food safety regulations, as well as company policies for alcohol service and guest conduct.
Handle cash and credit card transactions accurately and securely.