Server - Beer and Wine

Cinemark•Daly City, CA

5d•$18 - $21

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, use strong menu knowledge, and provide quick, timely counter service. The role connects Guests with the kitchen team. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. The position requires regular and consistent attendance, a friendly and energetic approach, excellent Guest service, accurate cash handling, basic math skills, and the ability to work both independently and as part of a team. Servers must be able to communicate effectively in English, take and follow direction, and respond with a sense of urgency. Work includes frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching around the theater. Noise may be moderate to high, and the job requires standing for extended periods. Cinemark describes its theatres as smoke-free workplaces, including prohibitions on vapor, electronic, conventional, and cigar smoking. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The listed pay range is $18.00–$20.79.

Requirements

Provide proof of age; associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states at least 21.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Complete the Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Demonstrate an energetic and friendly attitude during each shift and provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theater; and stand for extended periods.

Responsibilities

Greet Guests promptly and professionally.
Maintain full knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the proper cash balance, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques consistently.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
Cross-train and work in other theater roles as staffing needs require.