Server - Beer and Wine

Cinemark•Houston, TX

1d•$11 - $14•Onsite

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, use strong menu knowledge, and provide quick, timely counter service while serving as a link between Guests and the kitchen staff. You may also be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. Cinemark theatres are designated smoke-free workplaces, including for vapor, electronic cigarettes, conventional cigarettes, and cigars. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is a general guideline and is not a legally binding contract; Cinemark reserves the right to amend, change, or terminate it.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states at least 21.
Complete basic food-handling training and obtain any required local or state certification, health card, or food handlers permit.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Have interpersonal skills to communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Be able to work in a team environment and independently.
Be able to take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 lbs.
Stand, walk, and reach around the theater frequently and remain standing for extended periods.
Work in an environment where noise may be moderate to high at times.

Responsibilities

Greet Guests with a smile in a timely and professional manner.
Maintain full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience.
Accurately record food and beverage orders from Guests in a timely manner.
Manage all transactions on the assigned register, including maintaining the proper cash balance, distributing the correct tickets or inventory for each sale, logging off when away, and reporting concerns such as unauthorized register use to a manager.
Verify identification to confirm that Guests are at least 21 years old for all alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Consistently use suggestive selling techniques.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas consistently.
Properly use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues, including trip hazards, lighting, and suspicious persons, and report them to management.
Perform other work-related duties as assigned.
May cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require.