Server - Beer and Wine

Cinemark•San Mateo, CA

1d•$19 - $22•Onsite

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, maintain strong menu knowledge, and provide quick, timely counter service while serving as a link between Guests and the kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. This position requires availability for flexible hours, including evenings, weekends, and holidays. The role involves frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching around the theater, with occasional moderate-to-high noise levels. Cinemark theatres are smoke-free workplaces.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states at least 21.
Complete basic food-handling training and obtain any required local or state certification, health card, or food handlers permit.
Complete a Safe Alcohol Service training program when working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Bring an energetic and friendly attitude to each shift.
Provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both as part of a team and independently.
Take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theater; and stand for extended periods.

Responsibilities

Greet Guests promptly and professionally.
Maintain knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the correct cash balance, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests meet the required age for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques.
Work with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize high-contact Employee and Guest areas.
Use Personal Protective Equipment when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor and report safety and security issues to management.
Perform other work-related duties as assigned.
May cross-train and work in other theater roles as staffing needs require.