FOH - Server (AM Shifts)

SA Hospitality Group•New York, NY

1d•$11 - $11

About The Position

SA Hospitality Group is hiring a full-time breakfast server for AM shifts. The role is responsible for creating positive guest interactions and providing friendly, efficient service to create an exceptional dining experience. Servers greet guests, explain menus and offerings, take and serve food and beverage orders, maintain clean tables and stations, process payments, and support other service-related duties. The position requires following established service procedures and training standards, maintaining knowledge of food, wine, and cocktail offerings, and working professionally with guests and staff in a fast-paced restaurant environment.

Requirements

Ability to communicate and understand directions in English for workplace safety, and to understand, respond to, and engage with coworkers, managers, and guests in English.
Ability to multitask and work in a fast-paced environment.
Flexible schedule.
Attention to detail.
Ability to work as part of a team and maintain personal cleanliness.
Time-management skills and ability to work under pressure in a high-volume environment.
Discipline to follow established standards.
Ability to lift up to 25 pounds.

Nice To Haves

Very basic food handling, preparation, and cleaning skills are welcomed.

Responsibilities

Greet guests and explain menus and offerings.
Take beverage and food orders promptly and professionally, and serve them to guests.
Clear and clean tables promptly and efficiently.
Perform side work and service opening or closing duties as required.
Keep wait staff stations clean and maintained throughout the shift.
Alert management to service, guest, or safety issues.
Make service recovery gestures according to established guidelines to support guest satisfaction.
Receive and process guest payments when closing checks.
Assist with other service-related duties assigned by management.
Follow service opening and closing procedures before and after service.
Maintain a professional demeanor with all staff.
Assist staff with service steps, including food delivery, to satisfy guests.
Remain accessible to staff and guests to answer service- and beverage-related questions.
Follow service steps from the training manual and help communicate them to staff handling or serving food and beverages.
Collect contact-tracing information from tables and return it to the host.
Prompt guests to wear masks when leaving their tables to walk around or use the restroom.
Maintain expertise in food, wine, and cocktail menus, attend continuing education classes when provided, and be knowledgeable about the brand and its offerings.