Server AM

Marriott•Portland, OR

About The Position

Guest Service Experts create memorable and unique dining experiences by providing a range of services to guests. The role includes setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. Servers help make guest transactions feel like part of the overall experience. The role requires following company policies and procedures, upholding quality and safety standards, and maintaining professional uniform, appearance, and communication. Employees may stand, sit, or walk for extended periods and work on sloping, uneven, or slippery surfaces. They must read and visually verify menu information and perform hands-on tasks involving moving, lifting, carrying, pushing, pulling, and placing objects. The position also involves reaching overhead and below the knees, bending, twisting, pulling, and stooping. Other reasonable job duties may be assigned. The position supports The Ritz-Carlton’s Gold Standards and service culture, including its Employee Promise, Credo, and Service Values. Marriott International states that it is an equal opportunity employer committed to welcoming all and fostering a non-discriminatory environment where associates’ backgrounds are valued.

Requirements

  • High school diploma or G.E.D. equivalent preferred.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience required.
  • No license or certification required.
  • Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify information on menus.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
  • Ability to reach overhead and below the knees, bend, twist, pull, and stoop.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Less than 1 year of related work experience.

Responsibilities

  • Set tables.
  • Communicate with the kitchen.
  • Interact with and serve guests.
  • Clean work areas and supplies.
  • Create a memorable guest dining experience and make transactions part of that experience.
  • Follow company policies and procedures and uphold quality and safety standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Learn and exemplify The Ritz-Carlton Gold Standards, including the Employee Promise, Credo, and Service Values.
  • Perform other reasonable job duties as requested.
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