Server (Sports Grill)

Dallas Country Club•Highland Park, TX

About The Position

Dallas Country Club is seeking Servers to join the team at its Sports Grill. The Front of House Service Staff provides members and guests with an unforgettable dining experience while exceeding their expectations. Candidates should be passionate, reliable, and enthusiastic about hospitality. The role includes welcoming members and guests, taking and delivering food and beverage orders, helping ensure orders meet guests’ expectations, and providing attentive service throughout the meal. Servers also complete pre-shift duties, attend pre-service training, and assist with restaurant setup, cleaning, and other assigned tasks.

Requirements

  • TABC Certification and Food Handlers Card are required.
  • Must be at least 18 years old to serve alcoholic beverages.
  • At least 1–2 years of previous experience working as a server in a fine dining outlet.
  • Basic knowledge of liquor, beer, and wine.
  • Ability to work well as part of a team.
  • Interact with members and co-workers in a helpful, positive, upbeat, and professional manner.
  • Positive interpersonal skills and excellent customer service skills.
  • Ability to perform well under pressure and maintain a sense of urgency during service.
  • Well-organized, with the ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems.
  • Availability to work weekends, rotating shifts, especially PM shifts, and holidays.
  • Ability to anticipate and respond to guests’ needs.
  • Take pride in appearance and job performance.

Nice To Haves

  • Previous knowledge of touch-screen POS systems.

Responsibilities

  • Greet members and guests as they are seated, and ensure tables are clean and supplied with utensils, napkins, and other needs.
  • Answer questions about menu items and suggestively sell beverages and food.
  • Take food and beverage orders and inform the culinary team of special cooking instructions or modifications.
  • Deliver food, beverages, condiments, and other requested items to members and guests.
  • Check that food is prepared correctly and to members’ and guests’ satisfaction; return incorrect or improperly cooked orders to the kitchen.
  • Keep managers informed of issues that may affect service quality or timing.
  • Collect plates and clear tables as members and guests finish their meals.
  • Present dessert menus, suggest and serve desserts, coffee, and after-dinner drinks.
  • Assist with restaurant tasks, including cleaning the dining area, setting up the side station, and completing assigned prep work.
  • Perform other related duties as assigned and complete pre-shift side duties in a timely manner.
  • Attend pre-service training and line-up meetings.
  • Thank members and guests and invite them to return.
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