Sports Grill Bartender
About The Position
The Bartender prepares and serves alcoholic and non-alcoholic beverages while providing exceptional Guest service. The role involves making recommendations and taking orders, maintaining bar cleanliness and organization, managing inventory and supplies, processing transactions, and complying with alcohol laws and company policies. Responsibilities include mixing drinks to established recipes, verifying Guests’ legal drinking age, monitoring Guest intoxication, restocking supplies, and helping create a welcoming atmosphere. Duties are performed in accordance with Company standards, policies, and procedures. This position reports directly to the Beverage Supervisor. Work is performed onsite in Madera, California, in regular contact with Guests and fellow Team Members. Conditions may include unusually hot, cold, or noisy areas, secondhand smoke, confined spaces, and trained chemical usage. Work may be scheduled for various hours and may include overtime, evenings, weekends, and holidays. Qualified Native American applicants will be given preference when they meet the minimum qualifications.
Requirements
- At least one year of bartending experience in a food-and-beverage hospitality environment, such as a full-service restaurant, bar, hotel, or casino.
- Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
- Current Food Handler certification and RBS certificate, or ability to acquire them; the employer will provide them upon hire.
- Must be at least 21 years of age.
- Excellent communication, attentiveness, and a friendly, polished demeanor.
- Strong knowledge of cocktail preparation, mixology techniques, drink recipes, premium spirits, wine, and beer.
- Meticulous attention to detail for drink preparation and order processing.
- Ability to manage multiple tasks, orders, and Guest requests in a fast-paced environment while maintaining a clean, organized workspace.
- Familiarity with health, safety, sanitation, and food-handling regulations, and commitment to verifying legal drinking age.
- Ability to adapt to changing situations, handle unexpected issues positively, and resolve Guest complaints effectively.
- Ability to work effectively with beverage and front-of-house staff and other Team Members.
- Ability to remain calm and efficient under pressure; positive attitude and strong work ethic.
- Manual dexterity to perform job-related functions.
- Ability to stand or walk for the duration of a shift and carry trays of food and drinks.
- Ability to lift up to 50 pounds, with or without assistance.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Practice, support, and promote North Fork Mono Casinos’ culture and demonstrate exemplary Service Standards.
- Mix and serve cocktails, wine, beer, and other drinks according to established recipes.
- Greet Guests, assess their needs and preferences, take orders, and recommend drinks and specials.
- Maintain a clean, organized, and well-stocked bar, including glassware, spirits, mixers, and garnishes.
- Monitor inventory and assist with ordering supplies to ensure availability and prevent shortages.
- Process cash and credit-card payments accurately through the POS system, balance cash at the end of shifts, and resolve discrepancies.
- Provide excellent service, address Guest concerns, maintain a professional and friendly demeanor, and help ensure a positive Guest experience.
- Know the food menu, upsell, and take food orders when assigned to an outlet that serves food.
- Perform opening and closing procedures, including bar setup, inventory checks, and securing the premises.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
