Sports Grill Bartender
About The Position
The Bartender prepares and serves alcoholic and non-alcoholic beverages while providing exceptional Guest service. The role includes making recommendations and taking orders, maintaining a clean and organized bar, managing inventory and supplies, processing transactions, and complying with alcohol laws and company policies. Responsibilities include mixing drinks according to recipes, checking identification to verify legal drinking age, monitoring Guest intoxication, restocking supplies, and creating a welcoming atmosphere. Work is performed in accordance with Company standards, policies, and procedures. The position reports directly to the Beverage Supervisor. The Bartender practices and promotes North Fork Mono Casinos’ culture and Service Standards. Depending on the assigned outlet, the role may also involve knowing the food menu, upselling, and taking food orders. Other job-related duties may be assigned. Work is performed onsite in Madera, California, in an environment with frequent contact with Guests and Team Members. Conditions may be unusually hot, cold, or noisy, may include secondhand smoke or confined spaces, and may involve trained chemical use. Schedules may include days, evenings, graveyard shifts, weekends, holidays, and overtime. Qualified Native American applicants are given preference over non-Native American applicants when they meet the minimum qualifications. The job description is not an exhaustive list of duties; Management may change, expand, reduce, or delegate responsibilities to meet business needs.
Requirements
- At least one year of bartending experience in a food-and-beverage hospitality environment, such as a full-service restaurant, bar, hotel, or casino.
- Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
- Current Food Handler certification and RBS certificate, or ability to obtain them; the employer will provide them upon hire if needed.
- Must be at least 21 years of age.
- Excellent communication skills, attentiveness, and a friendly, polished demeanor.
- Strong knowledge of cocktail preparation, mixology techniques, drink recipes, premium spirits, wine, and beer.
- Meticulous attention to detail in drink preparation and order processing.
- Ability to manage multiple tasks, orders, and Guest requests in a fast-paced environment while keeping the workspace clean and organized.
- Familiarity with health, safety, sanitation, and food-handling regulations, and commitment to verifying legal drinking age.
- Ability to adapt to changing situations, handle unexpected issues positively, address Guest complaints, and resolve issues effectively.
- Ability to work effectively with beverage and front-of-house staff and other Team Members.
- Ability to perform opening and closing procedures and remain calm and efficient under pressure.
- Positive attitude and strong work ethic.
- Ability to perform job-related functions requiring manual dexterity; stand or walk for the duration of a shift; stand for extended periods; carry trays of food and drinks; and lift up to 50 pounds with or without assistance.
- Ability to perform duties involving standing, walking, lifting, reaching, pushing, pulling, and grasping.
- High school diploma or GED preferred.
Responsibilities
- Practice, support, and promote North Fork Mono Casinos’ culture and demonstrate exemplary Service Standards.
- Mix and serve cocktails, wine, beer, and other drinks according to established recipes.
- Greet Guests, assess their needs and preferences, take orders, and recommend drinks and specials.
- Maintain a clean, organized, and well-stocked bar, including glassware, spirits, mixers, and garnishes.
- Monitor bar inventory and assist with ordering supplies to ensure availability and prevent shortages.
- Process cash and credit-card payments accurately through the POS system, balance cash at the end of shifts, and resolve discrepancies.
- Provide excellent Guest service, address concerns, maintain a professional and friendly demeanor, and support a positive Guest experience.
- Know the food menu, upsell, and take food orders when assigned to an outlet with food service.
- Perform opening and closing procedures, including setting up the bar, conducting inventory checks, and securing the premises.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
