Sports Grill Server Assistant
About The Position
The Sports Grill Server Assistant maintains a clean and organized dining area, supports the service team, and helps ensure a positive Guest experience. The role includes clearing and resetting tables, stocking service stations, assisting with Guest requests, and upholding restaurant cleanliness and sanitation standards. Duties are performed in accordance with Company standards, policies, and procedures. The position reports directly to the Sports Grill Assistant Manager. This role is performed on site in Madera, California. Team Members are in regular contact with Guests and coworkers and may work in areas that are unusually hot, cold, noisy, confined, or exposed to secondhand smoke. The schedule may include days, evenings, graveyard shifts, weekends, holidays, and overtime. Trained chemical use may be required. Qualified Native American applicants receive preference when they meet the minimum qualifications. Duties may be changed or assigned by Management to meet business needs.
Requirements
- Friendly and approachable demeanor and ability to interact positively with Guests.
- Ability to communicate effectively with Guests and Team Members.
- Ability to work as part of a team to support servers and maintain a smooth dining experience.
- Ability to adapt to changing situations and work efficiently in a fast-paced environment.
- Positive attitude and strong work ethic.
- At least one year of full-service restaurant experience.
- Current Food Handler certification and RBS certificate, or ability to obtain them; the employer will provide them upon hire.
- Ability to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
- Must be at least 18 years of age.
- Manual dexterity to perform job-related functions.
- Ability to sit, stand, or walk for the duration of the shift; stand for extended periods; and carry trays of food and drinks.
- Ability to lift up to 35 pounds, with or without assistance.
- Ability to work various shifts, including days, evenings, graveyard shifts, weekends, and holidays.
- Ability to perform duties involving standing, walking, lifting, reaching, pushing, pulling, and grasping.
Nice To Haves
- High school diploma or GED preferred.
- High-volume restaurant experience preferred.
Responsibilities
- Practice, support, and promote North Fork Mono Casino's culture and demonstrate exemplary Service Standards.
- Clear dirty dishes, utensils, and glassware; wipe tables; and reset tables with clean linens, silverware, and glassware where applicable.
- Assist servers by delivering food and beverages, delivering and refilling water glasses, and responding to Guest requests.
- Keep service stations stocked with supplies such as napkins, silverware, condiments, and glassware.
- Sweep and mop floors, empty trash receptacles, and maintain a clean, organized dining area.
- Provide friendly and efficient Guest service, including directing Guests to restrooms and exits.
- Collaborate with servers, hosts, bartenders, kitchen staff, and other Team Members to support smooth service.
- Follow restaurant safety and sanitation guidelines, including food-handling and cleaning protocols.
- Maintain a professional, presentable appearance consistent with the restaurant's dining standards.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
