Sports Grill Food Server

North Fork Mono Casino • Madera, CA

3d • Onsite

About The Position

The Sports Grill Food Server takes Guest orders, serves food and beverages, and helps ensure a positive dining experience. The role requires excellent Guest service, a clean and organized workspace, and collaboration with kitchen and other service Team Members. Effective communication, multitasking, and a positive attitude are important. Responsibilities are performed in accordance with Company standards, policies, and procedures. The position reports directly to the Sports Grill Assistant Manager.

The role is performed on site in Madera, California. Work may take place in unusually hot, cold, or noisy areas, may involve secondhand smoke or confined spaces, and may require trained chemical usage. Team Members are in frequent contact with Guests and fellow Team Members. Schedules may include various shifts, overtime, evenings, weekends, holidays, and graveyard shifts.

Requirements

• At least one year of serving experience in a full-service restaurant.
• Ability to communicate effectively with Guests and Team Members, verbally and in writing.
• Ability to manage multiple tables, take orders, serve food and beverages, and handle payments efficiently.
• Ability to adapt to changing situations and work efficiently in a fast-paced environment.
• Ability to address Guest complaints and resolve issues effectively.
• Positive attitude and strong work ethic.
• Current Food Handler certification and RBS certificate, or ability to acquire them; the employer will provide them upon hire.
• Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
• Must be at least 18 years of age.
• Ability to perform job-related functions requiring manual dexterity.
• Ability to sit, stand, or walk for the duration of a shift, stand for extended periods, and carry trays of food and drinks.
• Ability to lift up to 35 pounds, with or without assistance.

Nice To Haves

• High school diploma or GED preferred.
• Experience in a high-volume, fine dining, or upscale restaurant preferred.

Responsibilities

• Practice, support, and promote North Fork Mono Casino's culture and demonstrate exemplary Service Standards.
• Greet Guests, take orders, offer menu suggestions, and address Guest concerns or requests.
• Serve food and drinks, ensure order accuracy and presentation, and check on Guest satisfaction during meals.
• Enter orders into the POS system, process payments, and handle cash and credit card transactions.
• Set tables, clear plates and glassware as needed, and maintain a clean, organized dining area.
• Collaborate with hosts, server assistants, bartenders, kitchen staff, and other Team Members to ensure smooth service.
• Maintain a professional and presentable appearance that reflects the restaurant's dining standards.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED