Sports Grill Server Assistant
About The Position
The Sports Grill Server Assistant maintains a clean and organized dining area, supports the service team, and helps provide a positive Guest experience. The role includes clearing and resetting tables, stocking service stations, assisting with food and beverage delivery and Guest requests, and upholding restaurant cleanliness and sanitation standards. Duties are performed in accordance with Company standards, policies, and procedures. The position reports directly to the Sports Grill Assistant Manager. Work is performed on site in Madera, California, with regular contact with Team Members and Guests. The work area may be unusually hot, cold, noisy, smoky, or confined. The role may involve trained chemical usage and work at varied hours, including evenings, weekends, holidays, and overtime. Qualified Native American applicants receive preference when they meet the minimum qualifications. Duties may be changed or assigned by Management to meet the property's business needs.
Requirements
- Friendly, approachable demeanor and ability to interact positively with Guests.
- Ability to communicate effectively with Guests and Team Members.
- Ability to work as part of a team to support servers and maintain a smooth dining experience.
- Ability to adapt to changing situations and work efficiently in a fast-paced environment.
- Positive attitude and strong work ethic.
- High school diploma or GED preferred.
- At least one year of full-service restaurant experience required.
- Current Food Handler certification and RBS certificate required, or ability to acquire them; the employer will provide them upon hire.
- Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
- Must be at least 18 years old.
- Manual dexterity to perform job-related functions.
- Ability to sit, stand, or walk for the duration of the shift; stand for extended periods; and carry trays of food and drinks.
- Ability to lift up to 35 pounds, with or without assistance.
- Ability to work various shifts, including days, evenings, weekends, graveyard shifts, and holidays.
Nice To Haves
- High-volume restaurant experience preferred.
Responsibilities
- Practice, support, and promote North Fork Mono Casino's culture and demonstrate its Service Standards.
- Clear dishes, utensils, and glassware; wipe down and reset tables with clean linens, silverware, and glassware as applicable.
- Assist servers by delivering food and beverages, delivering and refilling water, and responding to Guest requests.
- Keep service stations stocked with supplies such as napkins, silverware, condiments, and glassware.
- Sweep and mop floors, empty trash receptacles, and maintain a clean, organized dining area.
- Provide friendly, efficient Guest service, including directing Guests to restrooms and exits.
- Collaborate with servers, hosts, bartenders, kitchen staff, and other Team Members to support smooth service.
- Follow restaurant safety and sanitation guidelines, including food-handling and cleaning protocols.
- Maintain a professional and presentable appearance that reflects the restaurant's dining standards.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
