Server - C2 (Fine Dining)

Cache Creek Casino Resort•Brooks, CA

17d

About The Position

The Server provides consistent, high-quality food and beverage service to guests at Cache Creek Casino Resort’s fine dining steak and seafood restaurant, C² Steak and Seafood House. The role follows the restaurant’s service sequence and dining room procedures, coordinates with front- and back-of-house personnel, and ensures orders are prepared properly and served promptly. Servers explain menu ingredients and preparation methods, maintain Sterling Silver flatware and crystal glassware, provide tray and cart service, and present, open, decant, and serve wine. They also follow sanitation and TIPS alcohol-awareness procedures, communicate relevant guest-experience information to the Manager, and complete opening, side, and closing work. The position has no supervisory responsibilities. Candidates need at least one year of experience in a high-volume, full-service à la carte restaurant featuring alcoholic beverages. Previous fine-dining experience and wine knowledge are required. The role also requires the ability to work under pressure as part of a team and intermediate knowledge of service sequence and dining room procedures. Applicants must be at least 21 years old and hold a Cache Creek Casino Resort Tribal Gaming License and a TIPS Alcohol Awareness Certificate.

Requirements

At least one year of experience in a high-volume, full-service à la carte dining restaurant featuring alcoholic beverages.
Previous fine-dining experience and wine knowledge.
Ability to work under pressure and as part of a team.
Intermediate knowledge of sequence of service and dining room procedures.
Must be at least 21 years of age.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts, including discounts, percentages, proportions, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
TIPS Alcohol Awareness Certificate.
Ability to meet the stated physical demands with or without reasonable accommodation, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Promote Cache Creek Casino Resort in a courteous and professional manner.
Follow C² Steak and Seafood House’s service sequence standards and dining room procedures.
Communicate with front- and back-of-house personnel to provide an experience that exceeds guest expectations.
Process guest orders to ensure items are prepared properly and on time.
Explain menu items, including their ingredients and cooking methods.
Maintain Sterling Silver flatware and crystal glassware.
Provide tray and cart service.
Upsell wine lists and present, open, decant, and serve wine.
Follow sanitation standards and TIPS alcohol-awareness policies and procedures.
Participate in company-approved training classes and practice safety and training procedures.
Communicate relevant information about guests’ experiences to the Manager.
Ensure guests leave the restaurant content and satisfied.
Complete opening setup, side work, and closing side work throughout the shift.