Assistant Restaurant Manager-C2 Fine Dining

Cache Creek Casino Resort•Brooks, CA

About The Position

The Assistant Restaurant Manager provides consistent, high-quality service to restaurant guests by leading and managing the front-of-house team and maintaining open, two-way communication with the restaurant chef and culinary team. The role manages shift operations, staff training and scheduling, guest-service standards, safety and sanitation, and coordination with support departments. The position directly supervises employees and carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including hiring, training, assigning work, evaluating performance, handling discipline, and resolving complaints and problems.

Requirements

One to three years of experience as a Food & Beverage Supervisor or Assistant Manager in a high-volume, three-meal, 24-hour operation or similar customer-service environment.
Server experience required.
Ability to handle high-stress situations and demonstrate a high level of patience.
Must enjoy working with people.
Must be at least 21 years of age.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
Required credentials: Cache Creek Casino Resort Tribal Gaming License, Sanitation Certificate, and Alcohol Awareness Certificate.
Ability to perform the essential duties satisfactorily with or without reasonable accommodations.

Responsibilities

Promote Cache Creek Casino Resort in a positive manner.
Promote a positive work environment.
Train staff weekly on sequence-of-service standards.
Manage shift operations, including work-station assignments, breaks, coaching, counseling, and scheduling for staff on duty.
Communicate and work with support departments to ensure smooth operations.
Hold daily pre-shift meetings.
Manage safety and sanitation throughout the restaurant.
Conduct daily physical-plant walk-throughs to perform preventive maintenance.
Communicate shift information in the logbook.
Understand and operate the point-of-sale system and run daily reports as instructed.
Order provisions through the automated requisition system as required.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
Perform other duties as assigned.