Fine Dining Restaurant Server

Landry's, LLC.•Houston, TX

About The Position

The Post Oak Hotel is seeking a Fine Dining Restaurant Server to help provide exceptional dining experiences at the only Forbes Five-Star Hotel in Texas. The role requires a friendly and professional demeanor, attention to detail, and the ability to multitask while serving guests. The server explains food and beverage offerings, coordinates with kitchen staff and colleagues, delivers accurate and timely service, and handles guest requests or concerns professionally. The position includes responsibilities related to compliance with federal and state laws governing tip reporting, sharing, and minimum wage requirements. This is a tipped position.

Requirements

  • Aspire to the company's values: be passionate, strive for excellence, remain relevant, collaborate, and act with honor and integrity.
  • Strong multitasking and time management abilities.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Excellent communication skills.
  • Basic math skills for handling payments and calculating tips.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Ability to lift up to 50 pounds on a regular basis.
  • Ability to stand for prolonged, extended periods.

Nice To Haves

  • One year of restaurant server or customer service experience is preferred.
  • Previous luxury or Forbes experience is preferred.

Responsibilities

  • Greet guests and welcome them in a friendly manner.
  • Take drink orders and follow policies regarding the service of alcohol.
  • Know the menu and explain menu items, ingredients, and preparation methods to guests.
  • Coordinate with kitchen staff to ensure orders are prepared and delivered on time and together.
  • Serve food and beverages promptly and efficiently, ensuring accuracy, good presentation, and reasonable timing for the entire table.
  • Check on guests during meals to ensure satisfaction and address requests or concerns.
  • Handle guest complaints or concerns professionally and bring issues to management.
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
  • Comply with federal and state laws, including FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements.

Benefits

  • Multiple benefit plans to suit your needs.
  • Paid Time Off.
  • 401K.
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.
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