Server - Livery, Montgomery

CRG Dining•Montgomery, OH

About The Position

As a Server at Livery, you help ensure a positive dining experience by providing exceptional customer service, accurately taking orders, serving food and beverages promptly, and maintaining a clean and organized dining area. A friendly and attentive demeanor contributes to the restaurant’s success. The role includes tableside service, guest recommendations, order coordination, sales promotion, and collaboration with restaurant staff. Cunningham Restaurant Group offers competitive compensation, including tips, and opportunities for advancement within its restaurants.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail and commitment to service excellence.
Ability to work in a fast-paced, high-pressure environment.
Team-oriented approach and positive attitude.
Ability to lift trays of food and beverages.
Ability to stand, walk, and carry trays for extended periods; bend, stoop, and reach as necessary.
Flexibility to work evenings, weekends, and holidays.

Nice To Haves

Previous upscale dining service experience.
Knowledge of wine and spirits.

Responsibilities

Greet guests warmly and make them feel welcome.
Help guests select menu items and provide detailed information about food and beverage offerings.
Provide prompt and courteous service throughout the meal and address guest inquiries, concerns, and special requests professionally.
Accurately take food and beverage orders, enter them into the restaurant’s POS system, and verify accuracy before sending them to the kitchen.
Coordinate special requests and dietary restrictions with kitchen staff.
Serve food and beverages promptly and according to presentation standards; perform tableside tasks such as wine presentations, bread and oil service, and water service.
Promote wine pairings, specialty cocktails, desserts, daily specials, beverages, and other items or upgrades.
Monitor guest needs, refill drinks, clear plates, provide requested items, and ensure meals include the correct condiments and accompaniments.
Set up and clean tables before and after guest use; keep the dining area clean, maintained, and stocked with utensils, napkins, and condiments.
Assist with general restaurant cleanliness, including dishwashing and other cleaning tasks as needed.
Collaborate with kitchen staff, bartenders, and other servers to support smooth restaurant operations.
Communicate guest feedback and special requests to appropriate team members.
Follow health and safety guidelines, including food safety regulations, and company policies for alcohol service and guest conduct.
Handle cash and credit card transactions accurately and securely.