Server - Stone Creek Montgomery

CRG Dining•Washington, OH

About The Position

As a Server at Stone Creek Montgomery, you help ensure a positive dining experience by providing exceptional customer service, accurately taking orders, serving food and beverages promptly, and maintaining a clean, organized dining area. A friendly and attentive demeanor contributes to the restaurant’s success. The role involves working with guests and restaurant colleagues in a dynamic dining environment, following food safety and alcohol-service policies, and handling payments accurately. CRG offers competitive compensation, including tips, and opportunities for advancement within its restaurants.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail and commitment to high service standards.
Ability to work in a fast-paced, high-pressure environment.
Team player with a positive attitude.
Flexibility to work evenings, weekends, and holidays.
Ability to lift trays of food and beverages.
Ability to stand, walk, and carry trays for extended periods.
Ability to bend, stoop, and reach as necessary.

Nice To Haves

Previous upscale dining service experience is preferred.
Knowledge of wine and spirits is a plus.

Responsibilities

Greet guests warmly and help them feel welcome.
Assist guests with menu selections and provide information about food and beverage offerings.
Provide prompt, courteous service and professionally address guest questions, concerns, and special requests.
Accurately take food and beverage orders, enter them into the restaurant’s POS system, and check them for accuracy before submitting them to the kitchen.
Coordinate special requests and dietary restrictions with kitchen staff.
Serve food and beverages promptly and according to presentation standards.
Perform tableside service, including wine presentations, bread and oil service, and water service.
Promote wine pairings, specialty cocktails, desserts, daily specials, and other additional items or upgrades.
Monitor guest needs, refill drinks, clear plates, and provide requested items; ensure meals include the correct condiments and accompaniments.
Set up and clean tables before and after guest use, and keep the dining area clean, maintained, and stocked.
Assist with overall restaurant cleanliness, including dishwashing and other cleaning tasks as needed.
Collaborate with kitchen staff, bartenders, and other servers to support smooth restaurant operations.
Communicate guest feedback and special requests to appropriate team members.
Follow health, safety, and food safety guidelines, as well as company policies for alcohol service and guest conduct.
Handle cash and credit card transactions accurately and securely.