Host - Livery, Noblesville

CRG Dining•Noblesville, IN

6d•Onsite

About The Position

As a Host at Livery in Noblesville, you are the first point of contact for guests and help create an exceptional dining experience through a warm welcome, organized seating, and attentive customer service. You manage reservations and waitlists, communicate guest preferences to the team, and coordinate guest flow with servers, bussers, and kitchen staff. You also keep the host stand and waiting area organized and carry out daily opening and cleaning responsibilities so the restaurant is ready for guests. This position is classified as non-exempt and is eligible for overtime compensation in accordance with applicable regulations. Previous host or hostess experience is preferred but not required; training will be provided. Preference of hire will be given to applicants available Monday through Thursday mornings or afternoons. Flexibility to work evenings, weekends, and holidays is also listed as a physical-requirement qualification.

Requirements

Excellent customer service and communication skills.
Friendly and outgoing personality with a positive attitude.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in high-pressure situations.
Ability to stand, walk, and move around the restaurant for extended periods.
Ability to occasionally lift and carry items up to 20 pounds.
Flexibility to work evenings, weekends, and holidays.

Nice To Haves

Familiarity with reservation systems or software.
Previous host or hostess experience is preferred but not required; training will be provided.
Availability Monday through Thursday mornings or afternoons is preferred for hiring.

Responsibilities

Welcome guests with a friendly and positive attitude.
Manage the waitlist and reservations, estimate wait times, and help waiting guests feel comfortable.
Escort guests to tables, present menus, and provide assistance as needed.
Seat guests according to seating charts and server rotation while optimizing table turnover.
Take and confirm reservations by phone or through the restaurant’s reservation system, and keep reservation records accurate and current.
Communicate special requests and guest preferences to servers and kitchen staff.
Provide information about the restaurant, menu items, daily specials, and promotions.
Assist with coat check, if applicable, and handle guest inquiries, concerns, and special requests professionally.
Communicate and coordinate with servers, bussers, and kitchen staff to support efficient seating and service.
Track waiting guests, notify them when tables are ready, and communicate waitlist status and estimated wait times.
Complete daily opening and cleaning responsibilities so the restaurant is guest-ready.
Keep the host stand and waiting area clean, organized, and well-stocked, and ensure menus and promotional materials are in good condition and available.