Server - Part Time (Ojo Caliente)

Ojo Spa Resorts•Ojo Caliente, NM
•Onsite

About The Position

Ojo Spa Resorts is seeking friendly, efficient Servers for its Artesian Restaurant. The Server anticipates and fulfills guests’ needs, managing the table, meal, and guest experience to a high standard of quality and service. Front-of-house duties include preparing tables, describing menu items, answering questions, identifying dietary needs, taking orders, serving food and drinks, and clearing dinnerware in a timely and gracious manner. The Server collaborates with restaurant staff, follows health and safety standards, and works to provide a memorable dining experience. Other reasonable related duties may be assigned by a supervisor or management.

Requirements

  • At least three years of experience as a server; hospitality, fine dining, and/or farm-to-table experience preferred.
  • High school diploma or equivalent.
  • Valid New Mexico Alcohol Server Permit before hire.
  • Valid New Mexico Food Handler certification before hire.
  • Ability to work evenings, weekends, weekdays, and holidays.
  • Manual dexterity and auditory and visual skills.
  • Punctuality and reliability.
  • Ability to work proactively to support a strong guest experience and adapt to a variable pace.
  • Ability to follow written and oral instructions and procedures.
  • Ability to write neatly in English.
  • Ability to stand for eight or more hours per day; sit, reach, lift, bend, kneel, stoop, climb stairs, and push or pull items weighing up to 50 pounds.
  • Comfort performing physical activities outdoors and navigating uneven ground, diverse terrain, and multiple stairs in unpredictable weather conditions.

Nice To Haves

  • Experience in hospitality, fine dining, and/or a farm-to-table environment.

Responsibilities

  • Help guests select food and beverages by presenting the menu, suggesting courses, explaining chef’s specialties, identifying suitable beverages, answering food-preparation questions, and attending to dietary requirements.
  • Deliver correct orders to guests in a timely manner, with particular attention to special dietary requirements.
  • Record and transmit guests’ choices, dietary needs, and special requests to the bar and kitchen.
  • Pick up and deliver food orders and provide accompaniments and condiments promptly and professionally.
  • Monitor the dining process and proactively respond to guests’ additional needs.
  • Total charges, issue bills, accept payment, and return change or credit-card and signature slips in accordance with revenue-handling policies.
  • Follow sanitation and safety policies.
  • Follow alcoholic beverage control policies and regulations.
  • Prepare tables, describe menu items, answer questions, take orders, serve food and drinks, and remove dinnerware.
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