Field's at the Wilderness Server

Wilderness Resort • Wisconsin Dells, WI

1d

About The Position

The Field's at the Wilderness Server takes guest food and beverage orders and enters them into a computer for transmittal to kitchen staff. The role involves providing guest service in a fast-paced resort environment, serving food and beverages, handling payments, and maintaining a clean and presentable work area. This is a part- or full-time position requiring night and weekend availability.

Requirements

• Hardworking, dependable, enthusiastic, and customer-service-driven.
• Availability to work nights and weekends.
• Meet minimum age requirements for consumption of alcoholic beverages when serving alcohol.

Responsibilities

• Greet guests and introduce yourself.
• Present menus, answer questions about menu and buffet items, make recommendations upon request, and inform customers of daily specials.
• Check guests’ identification to ensure they meet minimum age requirements for consuming alcoholic beverages.
• Take food and beverage orders and write them on order slips, memorize them, or enter them into a computer for transmittal to kitchen staff.
• Serve food and beverages and prepare or serve specialty dishes at tables as required.
• Complete side work and prepare areas for the next shift.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems.
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
• Prepare itemized checks, total costs, and collect payments from guests.
• Limit problems and liability related to excessive drinking by advising a manager of potential concerns or issues.
• Perform busser duties as needed.
• Maintain a clean, well-stocked, and presentable work environment.

Benefits

• Access to resort amenities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed