Server at The Preston
About The Position
The Server at The Preston delivers attentive, personalized food and beverage service across restaurant, lounge, banquet, and other dining operations. The role focuses on creating memorable guest experiences through knowledgeable recommendations, accurate and timely service, genuine guest engagement, and a welcoming atmosphere aligned with Sonesta’s People People culture. The Server also supports dining-area readiness and cleanliness, handles transactions, follows safety and operational standards, and collaborates with culinary, bartending, food-running, banquet, and food-and-beverage teams.
Requirements
- Strong communication, interpersonal, and guest service skills, with a friendly and professional attitude.
- Ability to multitask and work effectively in a fast-paced hospitality environment.
- Strong attention to detail, presentation, cleanliness, and guest satisfaction standards.
- Ability to collaborate as part of a high-energy hospitality team.
- Flexible availability, including mornings, evenings, weekends, holidays, and event support as needed.
- Passion for hospitality, guest engagement, teamwork, and creating memorable dining experiences.
Nice To Haves
- Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience.
- Knowledge of food and beverage service, dining etiquette, POS systems, and responsible alcohol service practices.
- Food Handler Certification, TIPS Certification, or alcohol service certification, where applicable.
Responsibilities
- Provide friendly, attentive, and professional food and beverage service across restaurant, lounge, banquet, and dining operations.
- Take guest orders accurately, answer menu questions, make recommendations, and provide exceptional service throughout the dining experience.
- Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
- Maintain knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
- Process guest transactions and payments, and operate POS systems accurately and efficiently.
- Monitor guest satisfaction and respond quickly and professionally to requests or concerns.
- Maintain cleanliness and organization of dining rooms, service stations, tables, and guest-facing areas.
- Support opening duties, closing side work, banquet setup, and operational readiness during shifts.
- Coordinate with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership to support smooth operations.
- Follow food safety and sanitation standards, responsible alcohol service guidelines, and hotel policies.
- Support upselling initiatives, promotions, and guest engagement opportunities that increase revenue and enhance the dining experience.
- Help foster a welcoming, energetic, and team-oriented atmosphere.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
