Server (Rock & Brews)

Cowlitz Indian Tribe•Ridgefield, WA

About The Position

The Server is responsible for the overall guest experience through the education, delivery, and presentation of food and beverages. The role promotes superior guest service and supports a positive organizational culture in accordance with the Spirit of Tâlícn principles and ilani Core Values. Servers greet guests, explain menu items and specials, answer questions, make suggestions, take and place orders, and serve food and beverages. They monitor guests’ needs, process bills and payments, and perform food preparation and table-service tasks. The position also requires knowledge of responsible alcohol service, including checking identification for guests who appear under 30 and seeking to prevent service that could impair a guest’s mental or physical abilities. Additional duties include assisting other servers, clearing and resetting tables, completing side work, maintaining confidentiality, and performing other assigned duties. The role requires standing and walking for an 8-hour shift, lifting and carrying up to 50 pounds, and working in a smoking environment. The starting wage is $17.13 per hour; candidates with relevant experience may be placed higher within the established pay range.

Requirements

High school diploma, GED, Recognized Equivalent of a High School Diploma (RED), or Foreign High School Diploma (FHD).
At least 1 year of experience in a high-volume food and beverage setting.
Excellent interpersonal skills and the ability to foster a supportive and enabling team environment.
Ability to stand and walk for an 8-hour shift.
Ability to lift and carry 50 pounds.
Must be at least 21 years of age.
Willingness to work in a smoking environment.
Willingness to adhere to company health and safety measures.

Responsibilities

Promote superior guest service.
Maintain a positive organizational culture consistent with the Spirit of Tâlícn principles and ilani Core Values.
Greet guests; present menus; explain daily specials; answer questions; and make suggestions about food, beverages, and wagering.
Take guest orders and place orders.
Serve courses from the kitchen and service bars; garnish and decorate dishes.
Observe guests, respond to additional requests, and determine when meals are complete.
Total bills, present checks, accept payment, and make change.
Perform food and beverage service tasks such as ladling soup, making salads, portioning desserts, and brewing coffee.
Clear and reset counters or tables at the conclusion of each course.
Apply knowledge of the legal drinking age and alcohol-service procedures; check acceptable identification for guests who appear under 30 and are attempting to consume or purchase alcoholic beverages.
Use sound judgment when serving alcoholic beverages, taking into account alcohol’s effects and its ability to impair mental and physical abilities.
Assist other servers by collecting ready orders from the kitchen and delivering them; check other tables and provide assistance as needed.
Work shifts of up to 8 hours or longer if needed.
Perform side duties, including rolling silverware, cleaning trays, restocking items, filling ice bins, setting up and cleaning server areas, breaking down server areas, using cleaning compounds, and making coffee.
Maintain the confidentiality of sensitive information.
Perform other duties as assigned.