SERVER - CACHE WB

COMANCHE•Cache, OK

3d•Onsite

About The Position

The Server provides hospitality to guests in a casino dining environment. The role includes answering menu questions, maintaining knowledge of menu items and specials, anticipating guest needs, and delivering quick, attentive, friendly, and professional service. Servers accurately record sales in the POS, promptly serve food and beverages, ensure quality and presentation meet guest expectations, maintain tables, stock beverage stations, and complete cleaning and sanitation duties. They collect payment, maintain a professional appearance, communicate respectfully with guests and colleagues, and may serve beverages when needed. The Server obtains a shift bank from the casino Main Bank, maintains excellent attendance, and must be available for events and varied schedules based on business needs. Other duties may be assigned. The position requires working on one's feet for extended periods and the ability to lift, pull, or push up to 50 pounds. The work is team-oriented, fast-paced, and event-driven, with moderate to loud noise and a smoke-filled environment. The workplace is under constant surveillance inside and outside the facility. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

Must acquire and maintain a valid CR.LT Environmental Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity training, and other required compliance training.
Ability to communicate clearly, professionally, and respectfully with employees, coworkers, volunteers, management, and guests.
Ability to work on feet for long periods.
Ability to lift, pull, or push up to 50 lbs.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Must maintain a professional appearance and demeanor.
Must be available to work events and varied schedules per business need.

Nice To Haves

Experience working in fast-paced, high-volume fine dining, casual dining, and/or nightclub settings.
In-depth wine and alcohol knowledge.
Food and beverage experience.

Responsibilities

Answer guests’ menu questions and maintain knowledge of the dining menu and specials.
Observe guests, anticipate their needs, and complete assigned steps of service.
Provide quick, attentive, friendly, and professional service while communicating clearly and concisely.
Accurately record sales in the POS.
Ensure food items are picked up and served immediately when available, as ordered by the guest.
Ensure food quality and presentation meet or exceed guest expectations.
Maintain tables and bus them as necessary during peak periods.
Serve beverages when necessary.
Stock beverage stations according to anticipated guest or venue needs.
Complete cleaning and sanitation duties assigned by management.
Ensure and collect appropriate payment for food and beverage service.
Maintain a professional and tidy appearance.
Communicate positively and respectfully with internal and external guests.
Maintain knowledge of food and beverage offerings to answer questions accurately.
Maintain excellent attendance and be available to work events and varied schedules based on business needs.
Obtain a bank for the shift from the casino Main Bank.
Perform other duties as assigned.