Server, Sunset Bar (Part-Time)

Four Seasons Hotels and Resorts • Naples, FL

2d • Onsite

About The Position

The Server at Sunset Bar provides exceptional food and beverage service, creating a pleasant guest dining experience from start to finish. The role serves guests by sharing knowledgeable information about menu items, wine, spirits, mixed drinks, and preparation methods, while anticipating guest needs and responding to requests in a professional, efficient manner. Sunset Bar is a casual outdoor beach bar featuring tropical cocktails, Latin-inspired food, and often live music.

The position involves communicating orders and special requests to the kitchen through the hotel’s point-of-sale system, delivering and clearing food, suggesting menu items, and accurately closing checks and processing payments. Servers are expected to provide prompt, courteous service, follow alcohol laws and Four Seasons service standards, and comply with health, safety, restaurant, and daily side-work requirements. This is a part-time role with a flexible schedule that may include afternoon and evening shifts, weekends, and holidays.

Requirements

• At least 2 years of serving experience.
• Strong interpersonal skills and professional personal presentation.
• Guest-focused mentality and understanding of the importance of guest preferences.
• Strong problem-solving, decision-making, and conflict-resolution skills.
• Ability to work afternoon and evening shifts, weekends, and holidays, with a flexible schedule.
• Ability to stand continuously for 8 or more hours per day and lift up to 50 pounds.
• Fluency in English.
• Current work authorization in the United States.

Nice To Haves

• Serving experience in a luxury hotel or high-end restaurant environment.
• Working knowledge of the Micros POS system.
• Confident, outgoing personality and a can-do approach to requests.

Responsibilities

• Create a welcoming dining experience and maintain strong knowledge of food, wine, spirits, mixed drinks, menu items, and preparation methods.
• Enter guest orders and special requests in the hotel’s point-of-sale system and check completed orders against the original order.
• Anticipate guest needs, determine satisfaction, and offer suggestions.
• Deliver and clear guest food and assist with guest needs throughout service in a timely manner.
• Upsell higher-priced wine and food items to help achieve departmental sales goals.
• Accurately close guest checks and process cash and credit card payments.
• Provide quick and efficient service while following state and city alcohol laws and Four Seasons service standards and sequence of service.
• Follow health and safety regulations, restaurant standards, and daily side work.
• Greet guests promptly and courteously, with eye contact and a smile, and provide professional, courteous, and efficient service.

Benefits

• Competitive wages and a comprehensive benefits package.
• Medical, dental, and vision benefits and a 401(k) with employer match, starting after 30 days.
• Paid time off starting on the day of hire.
• Employee cafeteria available for meals.
• Discounted travel and discounted food and beverage and spa services at Four Seasons properties worldwide.
• Tuition reimbursement.
• Opportunity to work as part of a cohesive team in an inclusive work environment.
• Wellbeing and mental health initiatives.
• Diversity promotion and support in the workplace.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed