Terrain Cafe | Doylestown | Server

Menus and Venues•Doylestown, PA

About The Position

Terrain Café is seeking a dedicated and passionate Server to join its front-of-house team. This role is central to creating meaningful and memorable dining experiences, from greeting guests to recommending food and beverage pairings. The position calls for a service professional committed to quality and care, passionate about food, eager to learn, and effective in a collaborative, guest-centered environment. Servers provide personalized, elevated service in a welcoming, nature-inspired setting; guide guests through seasonal menus and beverages; and deliver prompt, thoughtful attention throughout service. They take and enter orders using the Toast POS system, deliver food and beverages, provide tableside wine service and beverage presentations, maintain service-area cleanliness, and process payments. They also share detailed knowledge of dishes, ingredients, sourcing, local purveyors, specials, seasonal updates, and beverage options. The role includes supporting teammates, adapting to guest needs and service pacing, participating in team meetings and seasonal tastings, and completing seasonal menu testing as directed. The posting notes that flexible availability may include mornings, evenings, weekends, and select holidays. Physical demands include lifting up to 50 pounds and standing, bending, reaching, and moving for extended periods.

Requirements

  • Friendly, guest-focused communication and a poised, professional presence.
  • Ability to multitask while remaining calm and organized under pressure.
  • Passion for hospitality, food, and sustainability.
  • Familiarity with POS systems; Toast is specified.
  • Physical ability to lift up to 50 pounds.
  • Physical ability to stand, bend, reach, and move for extended periods.

Nice To Haves

  • Previous experience in an elevated, high-volume environment is preferred.
  • Flexible availability is preferred and may include mornings, evenings, weekends, and select holidays.

Responsibilities

  • Provide personalized, elevated service in a welcoming, nature-inspired setting.
  • Guide guests through seasonal menus and beverage offerings, following steps of service consistently.
  • Anticipate guest needs and provide prompt, thoughtful attention throughout service.
  • Greet and engage guests with enthusiasm, poise, and genuine hospitality.
  • Listen carefully and accurately account for guest allergies, preferences, and needs.
  • Take and accurately input orders using the Toast POS system.
  • Deliver food and beverages in a timely and polished manner.
  • Offer tableside wine service and engaging beverage presentations.
  • Maintain cleanliness and organization across service areas.
  • Process payments accurately and follow café standards.
  • Conduct menu tours demonstrating knowledge of dish preparation, ingredient sourcing, and local purveyors.
  • Explain specials and seasonal updates and recommend food and drink pairings.
  • Educate guests about wines, craft beers, non-alcoholic drinks, and specialty coffees.
  • Complete seasonal menu testing as directed.
  • Support teammates and collaborate with peers during service.
  • Adapt to evolving guest needs and pacing in a dynamic dining environment.
  • Participate in daily team meetings and seasonal tastings.
  • Create a calm, intentional atmosphere that encourages return visits.

Benefits

  • Medical insurance for eligible full-time employees.
  • Dental insurance for eligible full-time employees.
  • Vision insurance for eligible full-time employees.
  • Paid time off (PTO) for eligible full-time employees.
  • 401(k) with retirement savings plans for eligible full-time employees.
  • Employee perks and discounts across URBN brands.
  • Opportunities for growth, cross-training, and advancement.
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