Terrain Cafe | Westport | Server

Menus and Venues • Westport, CT

1d

About The Position

Terrain Café is a chef-driven, garden-to-table restaurant celebrating seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. The Server joins the front-of-house team and helps create meaningful, memorable dining experiences by greeting guests, guiding them through food and beverage offerings, and providing attentive service. The role suits a service professional who values quality and care, is passionate about food, is eager to learn, and thrives in a collaborative, guest-centered environment.

The Server provides personalized service in a nature-inspired setting, maintains detailed menu and beverage knowledge, handles orders and payments, and supports clean, organized service areas. The role also involves collaborating with the team, participating in meetings and tastings, and adapting to guest needs and service pace. The stated starting pay is USD $6.38 per hour.

Requirements

• Friendly, guest-focused communication and a poised, professional presence.
• Ability to multitask while remaining calm and organized under pressure.
• Passion for hospitality, food, and sustainability.
• Ability to use POS systems; familiarity with Toast is specified.
• Ability to lift up to 50 pounds.
• Ability to stand, bend, reach, and move for extended periods.

Nice To Haves

• Previous experience in an elevated, high-volume environment.
• Flexible availability, which may include mornings, evenings, weekends, and select holidays.

Responsibilities

• Provide personalized, elevated service in a welcoming, nature-inspired setting.
• Guide guests through seasonal menus and beverage offerings.
• Follow steps of service consistently.
• Anticipate guest needs and provide prompt, thoughtful attention throughout service.
• Create a calm, intentional atmosphere that encourages return visits.
• Greet and engage guests with enthusiasm, poise, and genuine hospitality.
• Listen carefully and accurately account for guests’ allergies, preferences, and needs.
• Take and accurately input orders using the Toast POS system.
• Deliver food and beverages in a timely and polished manner.
• Offer tableside wine service and engaging beverage presentations.
• Maintain cleanliness and organization across all service areas.
• Process payments accurately and follow café standards.
• Conduct menu tours demonstrating knowledge of dish preparation, ingredient sourcing, and local purveyors.
• Explain specials and seasonal updates.
• Recommend suitable food and drink pairings.
• Educate guests about wines, craft beers, non-alcoholic drinks, and specialty coffees.
• Complete seasonal menu testing as directed.
• Support teammates and assist where needed during service.
• Work collaboratively with peers to contribute to the guest experience.
• Adapt to evolving guest needs and service pacing in a dynamic dining environment.
• Participate in daily team meetings and seasonal tastings.

Benefits

• Growth, cross-training, and advancement opportunities within the URBN family.
• Employee perks, discounts, and benefits across URBN brands.
• Eligible full-time employees have access to medical, dental, and vision insurance.
• Eligible full-time employees have access to paid time off (PTO).
• Eligible full-time employees have access to a 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed