Terrain Cafe | Devon | Server

Urban Outfitters • Devon, PA

1d

About The Position

Terrain Café is a chef-driven, garden-to-table restaurant celebrating seasonal ingredients and gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. The Server joins the front-of-house team and helps create meaningful, memorable dining experiences by welcoming guests, guiding them through food and beverage offerings, and providing attentive, polished service. The role is suited to a service professional who values quality and care, is passionate about food, eager to learn, and thrives in a collaborative, guest-centered environment.

Servers provide personalized service in a nature-inspired setting, explain seasonal menus and beverage offerings, and carry out consistent steps of service. They take and enter orders with the Toast POS system, deliver food and drinks, provide tableside wine service and beverage presentations, maintain service-area cleanliness, and process payments. They also build product knowledge through menu tours, seasonal updates, pairings, and seasonal menu testing, while supporting teammates in a dynamic dining environment.

The position requires flexible availability, which may include mornings, evenings, weekends, and select holidays. It also requires the ability to lift up to 50 pounds and to stand, bend, reach, and move for extended periods.

Requirements

• Friendly, guest-focused communication skills and a poised, professional presence.
• Ability to multitask while remaining calm and organized under pressure.
• Passion for hospitality, food, and sustainability.
• Ability to lift up to 50 pounds.
• Ability to stand, bend, reach, and move for extended periods.

Nice To Haves

• Previous experience in an elevated, high-volume environment.
• Familiarity with POS systems, including Toast.
• Flexible availability, potentially including mornings, evenings, weekends, and select holidays.

Responsibilities

• Provide personalized, elevated service in a welcoming, nature-inspired setting.
• Guide guests through seasonal menus and beverage offerings, following steps of service consistently.
• Anticipate guest needs and provide prompt, thoughtful attention throughout service.
• Greet and engage guests with enthusiasm, poise, and genuine hospitality.
• Listen carefully and accurately account for guest allergies, preferences, and needs.
• Take and accurately input orders using the Toast POS system.
• Deliver food and beverages in a timely and polished manner.
• Offer tableside wine service and engaging beverage presentations.
• Maintain cleanliness and organization across service areas.
• Process payments accurately and follow café standards.
• Conduct menu tours demonstrating knowledge of dish preparation, ingredient sourcing, and local purveyors.
• Explain specials and seasonal updates, and recommend food and drink pairings.
• Educate guests about wines, craft beers, non-alcoholic drinks, and specialty coffees.
• Complete seasonal menu testing as directed.
• Support teammates and collaborate with peers during service.
• Adapt to changing guest needs and service pacing in a dynamic dining environment.
• Participate in daily team meetings and seasonal tastings.

Benefits

• Employee perks and discounts across URBN brands.
• Medical, dental, and vision insurance for eligible full-time employees.
• Paid Time Off (PTO) for eligible full-time employees.
• 401(k) retirement savings plans for eligible full-time employees.
• Opportunities for growth, cross-training, and advancement within the URBN family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed