Server - NESSO, Indianapolis

CRG Dining•Indianapolis, IN

2d•Onsite

About The Position

As a Server at NESSO, you help ensure guests have a positive dining experience by providing attentive customer service, accurately managing orders, serving food and beverages promptly, and maintaining a clean, organized dining area. You assist guests with menu selections, respond professionally to questions and special requests, and coordinate with kitchen staff and other restaurant team members. The role also involves promoting menu items, handling payments, and following food safety, alcohol-service, and company policies. The position requires working in a fast-paced restaurant environment and may include evenings, weekends, and holidays.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail and commitment to high service standards.
Ability to work in a fast-paced, high-pressure environment.
Team-oriented attitude and a positive demeanor.
Flexibility to work evenings, weekends, and holidays.
Ability to lift trays of food and beverages.
Ability to stand, walk, and carry trays for extended periods.
Ability to bend, stoop, and reach as needed.

Nice To Haves

Previous upscale dining service experience.
Knowledge of wine and spirits.

Responsibilities

Greet guests warmly and provide courteous service throughout their meal.
Assist guests with menu selections and explain food and beverage offerings.
Address guest questions, concerns, and special requests professionally.
Accurately take food and beverage orders, enter them into the restaurant POS system, and verify accuracy before submitting them to the kitchen.
Communicate special requests and dietary restrictions to kitchen staff.
Serve food and beverages promptly and according to presentation standards.
Perform tableside service, including wine presentations, bread and oil service, and water service.
Monitor guest needs, refill drinks, clear plates, and provide requested items, condiments, and accompaniments.
Promote daily specials, wine pairings, specialty cocktails, desserts, and other items or upgrades.
Set up and clean tables and keep the dining area clean, maintained, and stocked with utensils, napkins, and condiments.
Assist with general restaurant cleaning, including dishwashing, as needed.
Collaborate with kitchen staff, bartenders, and other servers to support efficient operations.
Communicate guest feedback and special requests to appropriate team members.
Follow health and safety guidelines, including food safety regulations, and comply with company policies for alcohol service and guest conduct.
Handle cash and credit card transactions accurately and securely.