Server 1

ClubCorp • Coto De Caza, CA

14d • $10 - $27

About The Position

Server 1 delivers food and beverage service to club members and guests while ensuring that interactions reflect Invited’s service standards. The role applies the 3-steps of service—warm welcomes, magic moments, and fond farewells—and works with colleagues to provide a seamless dining experience, support member satisfaction and retention, and assist with dining-area operations. This is a non-lead position.

The server maintains knowledge of the à la carte menu, daily features, and specials; completes orders promptly; welcomes members by name; and helps resolve complaints using service recovery techniques. The role also includes completing side work, maintaining clean, organized, and stocked work areas, following club safety and cleanliness standards, attending briefings, wearing a uniform that meets club standards, and taking on additional duties as assigned. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Ability to speak clearly and effectively, follow instructions, and communicate well with team members.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Maintain high standards of service in accordance with the Invited F&B service training program.
• Provide food and beverage service to members and guests and execute orders in a timely manner.
• Maintain complete knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Assist fellow employees and contribute to a seamless member and guest experience through teamwork and attention to detail.
• Handle member and guest complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety, as well as safe working practices and applicable policies and procedures.
• Complete additional duties as assigned and assist others as needed.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Maintain required role-related certifications and pursue personal and professional growth.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Paid time off and leave programs for full-time team members; time off as required by applicable law is also provided for part-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed