Server 1

ClubCorp • Leesburg, VA

13d

About The Position

Server 1 delivers food and beverage service to club members and guests, aiming to make every interaction reflect Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with colleagues to provide a seamless dining experience that supports member satisfaction and retention. This is a non-lead position that also supports dining-area operations and other service duties as needed.

The Server maintains knowledge of the à la carte menu and daily specials, executes orders promptly, greets members warmly, and helps resolve complaints using service recovery techniques. The position also includes completing assigned side work, keeping work areas clean, organized, and stocked, following safety and club standards, attending daily briefings, and taking on additional duties as assigned. The role reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Requirements

• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Additional hours, including weekends and/or holidays, are required to meet position deadlines.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills and the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high service standards and follow the Invited F&B service training program.
• Provide food and beverage service to members and guests and execute orders in a timely manner.
• Maintain complete knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Assist fellow employees and contribute to a seamless member and guest experience through teamwork and attention to detail.
• Handle member and guest complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety, along with safe working practices and applicable policies and procedures.
• Complete additional duties assigned by management and assist others as needed.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed