Server 1

Invited • Kingwood, TX

8d

About The Position

Server 1 delivers food and beverage service to members and guests, applying Invited’s service standards and the three steps of service: warm welcomes, magic moments, and fond farewells. The role works with team members to provide a seamless dining experience, support member satisfaction and retention, and assist with dining-area operations and other service duties as required.

The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. It involves serving menu items promptly, maintaining knowledge of the menu and specials, responding to complaints, completing side work, and following cleanliness, organization, safety, and club standards. Employees may also take on additional duties assigned by management.

Requirements

• Ability to communicate clearly and effectively, including talking and hearing, with sufficient visual acuity.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Availability for additional hours, including weekends and/or holidays, as required to meet position deadlines.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Follow the Invited F&B service training program and maintain high service standards.
• Provide food and beverage service and execute orders in a timely manner.
• Maintain complete knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Work with fellow employees to ensure a seamless member and guest experience.
• Handle member and guest complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and stocked.
• Follow club standards for cleanliness, organization, and safety.
• Complete additional duties as assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage others to comply with safety guidelines.
• Pursue personal and professional growth and maintain required role-related certifications.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.
• Assist others and take on additional tasks as needed.

Benefits

• Medical, dental, and vision coverage for full-time team members.
• Life insurance for full-time team members.
• Short-term and long-term disability insurance for full-time team members.
• 401(k) retirement savings plan for full-time team members.
• Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed