Server 1

Invited • Anthem, AZ

13d

About The Position

Server 1 delivers food and beverage service to members and guests, aiming to make every interaction reflect Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with colleagues to create a seamless dining experience and support member satisfaction and retention. This is a non-lead role that also supports dining-area operations and other service duties as needed.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Ability to talk and hear effectively, with sufficient visual acuity.
• Meet attendance requirements as outlined on the weekly schedule.
• Work additional hours as required to meet position deadlines, including weekends and holidays.

Nice To Haves

• High school diploma or equivalent.
• Previous Food and Beverage service experience.
• Current Food Handler and Alcohol Server certifications, as required by state and city regulations.
• Completion of Invited’s Food and Beverage Service Training program.

Responsibilities

• Follow the Invited Food and Beverage service training program and maintain high service standards.
• Serve food and beverages and execute orders in a timely manner.
• Maintain knowledge of the à la carte menu, daily features, and specials.
• Greet members by name and provide a warm welcome.
• Assist coworkers and contribute to a seamless member and guest experience through teamwork and attention to detail.
• Handle member and guest complaints using service recovery techniques and resolve issues promptly.
• Complete daily assignments and side work; keep work areas organized, clean, and stocked.
• Follow club standards for cleanliness, organization, and safety.
• Complete additional duties as assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
• Pursue personal and professional growth and maintain required role-related certifications.
• Address challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for full-time team members.
• Life insurance for full-time team members.
• Short-term and long-term disability insurance for full-time team members.
• 401(k) retirement savings plan for full-time team members.
• Paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed