Server 1

ClubCorp•Montgomery, TX

11d

About The Position

Server 1 provides food and beverage service to members and guests, delivering an experience that reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with team members to support a seamless dining experience, member satisfaction, and retention. This is a non-lead role that also supports dining-area operations and other service duties as needed. The position maintains knowledge of the à la carte menu, daily features, and specials; executes orders promptly; greets members by name; and resolves complaints using service recovery techniques. It also includes completing assigned side work, keeping work areas clean, organized, and stocked, following club safety and cleanliness standards, attending briefings, and taking on additional duties as assigned. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
Ability to talk and hear and have sufficient visual acuity.
Availability for additional hours, including weekends and/or holidays, as required to meet position deadlines.

Nice To Haves

High school diploma or equivalent.
Previous Food and Beverage service experience.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Maintain high service standards and follow the Invited F&B service training program.
Provide food and beverage service to members and guests and execute orders in a timely manner.
Maintain complete knowledge of the à la carte menu, daily features, and specials.
Greet members by name and provide a warm welcome.
Assist fellow employees and contribute to a seamless member and guest experience through teamwork and attention to detail.
Handle member and guest complaints using service recovery techniques and resolve issues promptly.
Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
Follow club standards for cleanliness, organization, and safety, and comply with safe working practices.
Complete additional duties as assigned by management and assist others as needed.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Maintain required role-related certifications and pursue personal and professional growth.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.