Server 1

ClubCorp•Peachtree City, GA

About The Position

Server 1 delivers food and beverage service to members and guests while ensuring interactions reflect Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with team members to provide a seamless dining experience that supports member satisfaction and retention. This is a non-lead role that also supports dining-area operations and other service duties as required. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. The server follows Invited’s F&B service training program, provides timely service, maintains knowledge of menus and specials, assists with resolving guest concerns, and completes assigned side work while keeping work areas clean, organized, and stocked. The role requires following safety and club standards, attending briefings, maintaining a professional appearance, and taking on additional duties as assigned.

Requirements

  • Excellent communication skills, including the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to occasionally lift, carry, push, and pull up to 100 lbs.
  • Ability to talk and hear effectively and sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience in food and beverage service.
  • Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
  • Completion of Invited’s F&B Service Training program.

Responsibilities

  • Maintain high service standards and follow the Invited F&B service training program.
  • Provide timely food and beverage service to members and guests.
  • Maintain complete knowledge of the à la carte menu, daily features, and specials.
  • Greet members by name and provide a warm welcome.
  • Assist fellow employees and work as a team to provide a seamless member and guest experience.
  • Handle member and guest complaints using service recovery techniques and resolve issues promptly.
  • Complete daily assignments and side work, keeping work areas organized, clean, and well-stocked.
  • Follow club standards for cleanliness, organization, and safety.
  • Complete additional duties as assigned by management and assist others as needed.
  • Follow company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices and encourage others to follow safety guidelines.
  • Pursue personal and professional growth and maintain certifications required for the role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided for part-time team members.
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